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2022-05-17 Meeting notes

🗓 Date

👥 Participants

  • @User

  • @User

  • @User

  • Damian Dominiuk

  • Kim Andersen

  • Stefan Ernst

  • Simon Moulder

🥅 Goals

  • Gather topics and high-level requirements for a roadmap for Atlassian product management

  • Out of scope for now: Global offices and Business Ticketing

🗣 Discussion topics

Item

Involved

Notes

Training

Anna Bedding

  • Training requirements for Jira, mainly for Anna, but perhaps for others in future

Infrastructure

Damian Dominiuk

  • Debugging and tracing of plugin development

  • Promoting configurations (workflows and related) from test to production

  • Clustering not needed at this stage

  • Startup times: Review plugins or legacy plugin loading

Users & Groups

Rolf Poser & Anna Bedding

Single sign-on - at this stage ok, but AD groups mapping could be relevant

HelpDesk topics

Simon Moulder

  • Cherwell - user onboarding and provisioning, account creation scripts


  • IT Asset Management - Cherwell flat database - no feeds, SCCM overview

  • Leavers - devices deprovisioning and checked back in

  • Mobile device integration with ITAM

    • SCCM prototype, Workspace One and Intune inventory, Swisscom details regarding personal devices

CMDB

Rolf, Simon, Anna

  • Define initial model

  • Create roadmap for integration and most useful properties

Gardening

Anna, Rolf, Kim, Damian

  • Custom fields

  • Project archving

  • Project deletion

  • Screen schemes

  • Exporter for Jira could be helpful to archive to PDF/A

Jira Service Desk for Oracle Schema changes

Nikolay

Existing project - revitalise and reinitialise

✅ Action items

⤴ Decisions